by Carla Johnson | Apr 6, 2026 | AI, Innovation
The gap in most AI transformation efforts isn’t employee resistance It’s the lack of a companywide strategy that tells people what to do, in their specific role, with this specific technology. When PwC’s US CEO Paul Griggs announced that any partner...
by Carla Johnson | Jan 18, 2026 | AI
Late last fall I was in a a leadership conversation that had gone long. Not because anyone was arguing, but because no one could quite articulate what they were aiming for. Eventually, someone asked a simple question. It wasn’t confrontational or loaded with...
by Carla Johnson | Nov 17, 2025 | AI, Innovation
“But, what does this mean to all of our critical thinking skills?” The woman’s voice wavered with hesitation, but she clearly spoke for the room of nearly a thousand people. It was during a Q&A section I have during my Muse & the Machine...
by Carla Johnson | Oct 22, 2024 | AI
In November 2022, OpenAI launched ChatGPT, ushering a new era almost as big as Taylor Swift. Since then, corporate investment in AI has rivaled Swiftie ticket sales, mostly because they want to get more work done faster. But in Gallup’s latest study, they look...