by Carla Johnson | Feb 14, 2019 | Business, Change Management, Employee Engagement, Innovation
February 14, 2019 It’s not easy to create an innovation track record like Amazon or Google. But companies that hope to outperform their competitors and shake up their industries are pouring money into innovation programs – labs, hubs and design thinking...
by Carla Johnson | Jan 18, 2018 | Change Management, Corporate Culture, Innovation
January 18, 2018 by Carla Johnson I have a client that’s proud of his new innovation center. It’s well thought out. He’s hired the best-of-the-best across the board. Design thinking is core to their innovation discipline. They bring customers in for focus groups and...
by Carla Johnson | Oct 18, 2016 | Customer Experience, Internal Communications
October 18, 2016 by Michelle Smith Many leaders have spent countless hours hoping for business to return to pre-recession vitality levels. They’ve waited for something to rescue them from the seemingly endless challenges they’re facing on a daily basis, and wondered...
