by Carla Johnson | Nov 21, 2019 | Corporate Culture, Creativity, Innovation
November 20, 2019 Mark Twain said that, “Humor is the great thing, the saving thing after all. The minute it crops up, all our hardnesses yield, all our irritations, and resentments flit away, and a sunny spirit takes their place.” He’s not wrong. Studies show that a...
by Carla Johnson | Oct 23, 2019 | Corporate Culture, Innovation
October 24, 2019 Many of the best innovators I know don’t carry an “innovation” title on their business card. They are people who understand that new ideas can happen anytime and anywhere. But that’s not how most of the world looks at innovation. “Innovators” are the...
by Carla Johnson | Apr 19, 2018 | Corporate Culture, Employee Engagement, Internal Communications
April 19, 2018 by Michelle M. Smith The shift has been palpable. I noticed it first during the Great Recession. After years (decades!) trying to convince senior executives their employees were invaluable assets – and often the most direct route to successfully...
by Carla Johnson | Mar 1, 2018 | Uncategorized
March 1, 2018 by Carla Johnson Whether you’re a newbie startup up or an established Fortune 100 company, culture affects every aspect of your customer experience. It’s the defining element that tells people whether you believe your own sales job. In 1992 Harvard...
by Carla Johnson | Jan 18, 2018 | Change Management, Corporate Culture, Innovation
January 18, 2018 by Carla Johnson I have a client that’s proud of his new innovation center. It’s well thought out. He’s hired the best-of-the-best across the board. Design thinking is core to their innovation discipline. They bring customers in for focus groups and...
