by Carla Johnson | Mar 11, 2021 | Business, C-Suite, Corporate Culture, Marketing
March 11, 2021 Has any role in business morphed more than that of the CMO? It’s a position rife with constantly changing expectations yet most often lacks the necessary support to ensure its success. If you’ve worked in marketing long, this isn’t...
by Carla Johnson | Mar 7, 2017 | Leadership, Marketing
March 7, 2017 by Carla Johnson Marketers’ confidence rose from last year. While almost a third (30%) of marketers say they’re worried that their organization isn’t investing in the right customers. That number is down 13% from 2016. These are the findings from the...
by Carla Johnson | Aug 9, 2016 | Customer Experience
August 9, 2016 by Tony Zambito Customer experience has been and will continue to be one of the major influences on how buyers make choices. Recent research by SiriusDecisions found that for 80% of B2B buyers surveyed, customer experience counted as the top...
