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EMAIL CARLA
Customer Experience Is A Team Sport

Customer Experience Is A Team Sport

by Carla Johnson | Mar 27, 2018 | Customer Experience, Sales

March 27, 2018 by Carlos Hidalgo 90{1fa3f09e2bb6719cc6653a34c4038b8f8c4ebd7a060bb979778d4383cd5dd806} of B2B leaders believe that customer experience is key to their companies’ strategic priorities and...
Empathy, Web & People: Improving The B2B Customer Experience

Empathy, Web & People: Improving The B2B Customer Experience

by Carla Johnson | Jan 16, 2018 | Customer Experience, Marketing

January 16, 2018 by Carlos Hidalgo Some businesses make it hard to work with them. It seems at times that many B2B organizations have made it so complex and uncomfortable to work with that customers are forced to find an alternative even if their current provider...
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