by Carla Johnson | Sep 5, 2017 | Change Management, Purpose
September 5, 2017 by Boudewijn Roubroeks I see a misconception when people/organizations are talking about change and transformation. Both terms are mixed up. Sometimes they say they want a transformation but: · what they actually do is change · they are only...
by Carla Johnson | Aug 3, 2017 | Customer Experience, Innovation, Purpose
August 3, 2017 by Carla Johnson Ancient mariners learned how to navigate by the stars for one important reason – when there was nothing else to guide their path, the stars provided an unwavering anchor against which they made decisions. Decisions that led them to...
