Kate Strong - Redefining What's Possible

Kate Strong: Redefining What’s Possible

June 1, 2021 Last October, I signed up for a 30 kilometer (18 mile) trail run that hugs the perimeter of Bryce Canyon National Park in Utah. I haven’t run a race of that distance in four years. During that time, I’d begun to travel quite a bit more for work. My family and I moved to Spain and back …

Dhiraj Mukherjee - How to Think Like a Kid

Dhiraj Mukherjee on How to Think Like a Kid

May 25, 2021 Do you remember waiting in line at the grocery store and hearing a catchy tune? You loved the tune but didn’t have any way to figure out the name or even the artist. You pull out your phone and open “Shazam”, a music identification app. Within seconds, the name of the song, the artist, and the link …

The Difference Between a Customer Journey and a Buyer Journey

April 8, 2021 I hear B2b marketers use the terms customer journey and buyer journey interchangeably. While it’s not only incorrect, this misunderstanding creates lost opportunities to build early relationships with customers (or potential customers), create a more efficient buyer journey, and develop stronger conversations when it comes time to connect with a sales person. Let’s start with the basics… …

Storytelling Lessons from the Cheese Aisle

April 1, 2021 When I was growing up, the sophistication of my cheese palate was limited to bricks of Velveeta and jars of Cheese Wiz. Fast forward a few years and I’m working at my first marketing job at a small architecture firm in Lincoln, Nebraska. My boss, Dave, buys everyone breakfast, bagels with cream cheese. CREAM CHEESE! I felt …

2021 Edelman Trust Barometer: Trust Crisis Creates Leadership Opportunity

January 21, 2021 Global pandemic. Fake news. Social protests. Economic turmoil. Political instability. If 2020 were a movie plot, no one would believe it. Unfortunately, this is the world we’ve endured the last 12 months. The effects of this imperfect storm come out this month in Edelman’s 2021 Trust Barometer. This annual index measures the average percent of trust people …

5 Tools That Make Strategic Planning More Innovative

December 3, 2020 It’s the time of year when people begin looking heavily at the change in the calendar and planning ahead. For every company, team and leader, strategic planning is the most important activity they do on a regular basis. It sets the tone for the vision of the company, and the priorities and milestones of getting there. Yet …

5 Other Words for Innovation (and When to Use Them)

November 5, 2020 The manufacturer of window-unit air conditioners wanted customer input but they weren’t sure how to go about it without being overly technical in their questions. They knew the noise level of their units was loud, but they wanted to figure out if customers would pay more for a quieter unit. And if they did, how much would …

20 Examples of 2020 Innovations

October 8, 2020 I’m not going to try and sugar coat it, 2020 has been a hot mess. And we still have the 4th quarter to go. But one of history’s greatest lessons is people’s resiliency during a crisis. John F. Kennedy pointed out that the dual message in the Chinese word for crisis: “The Chinese use two brush strokes …

5 Great Lessons You Can Learn from Curiosity

September 17, 2020 Most successful – not to mention remarkable – discoveries throughout history have come because someone was simply curious. Inventors interested in flight were curious about birds. Curiosity in whales inspired scientists to invest the submarine. A Swiss engineer was curious about how burrs stuck to his dog’s coat and invented velcro. People are born naturally curious. You …

What is Innovation?

September 3, 2020 If you asked 10 different people to define innovation, you’d get 20 different responses. It’s one of those things that seems simple to define and understand but turns complicated when you’re pressed for specifics. It’s no wonder. Innovation has turned into one of the biggest cliché words executives use to talk about how they differentiate their companies …

How Kamala Harris’ Pick as VP Nominee Impacts Innovation

August 13, 2020 “Haven’t I seen you before?” It’s a cheesy pickup line that’s been around for ages. And while it makes people roll their eyes, there’s something to the familiarity quotient. Studies show that we’re attracted to what we find familiar. The more we’re exposed to certain people, the more familiar they become and the more we like them. …

What Serial Innovators Get Right (and You Can Learn to Do)

July 30, 2020 In the 2018 GE Global Innovation Barometer, nearly three in four global executives believe that a lack of skills is an issue facing their industry. And 64% say this hurts their ability to innovate. Sadly, this situation’s only gotten worse. How to do the most innovative companies get that way, much less sustain their innovation efforts? That’s …